Fleetboard Portal Service Description

Version 1.3

2024-07-22


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1             General part

1.1             Introduction

Dear Customer, in this document you will find the fundamental functions and services of the Fleetboard product from Daimler Truck AG. This is for your information and makes no claim to be exhaustive, as the services are subject to constant further development. The displays in the vehicle dashboard must be observed and take priority over all displays as part of Fleetboard, in particular in the new Fleetboard Portal.

1.2             The Fleetboard services

 

The Fleetboard services offered by Daimler Truck AG are a combination of one (or several) hardware components in the vehicle (which collect vehicle, tour and position data and can transfer/receive data over mobile phone networks) and services which make this data available via https://my.fleetboard.com. Via the CAN bus in the vehicle, access is granted to the vehicle electronics of the truck and the vehicle, trip and order data are then transferred to the servers via the mobile phone network. From there, all key fleet information is made available via the internet in password-protected form. The customer logs on with their personal access data in their booked product group and has access to the data collected.

 

 

The Fleetboard service portfolio is configured for vehicles with a conventional diesel drive or battery-electric drive. You can find more detailed information in the service descriptions.

Following installation of the hardware, individual services can be selected and booked from a wide range of services depending on the transport company's requirements. You can find a description of the individual services in the Specific section (Chapter 2).

1.3             Fleetboard Portal


The Fleetboard Portal is a web-based application which can be accessed at https://my.fleetboard.com. Information and data are displayed in different ways. Larger data volumes can be displayed clearly and transparently in a list view. Additional information can be displayed in one data record via Detail views for a more in-depth analysis. The Side panel view is also available. This view also displays current data from different services. 

When recording master data, the allocation of groups (e.g. asset group, driver group, geo group, etc.) and the allocation of users to groups (e.g. driver to a driver group) are essential. In this way, either individual data records can be allocated to a group (e.g. allocation of a driver directly to a driver group) or several data records can be combined to form one group (e.g. multiple selection of drivers and allocation to one driver group).

Cross-service functionalities are also available, such as:

·     Search functions for a full-text search in list views

·     Export function for displayed contents of a list view in a CSV file, Excel format or as a PDF

·     Date selection and selection of times and time periods

·     Date filter and time period filter for restriction of relevant data records in the list view

·     Filter function via different parameters in the list view

 

The Fleetboard app belonging to the Fleetboard Portal is a mobile application that is made available free of charge for mobile iOS and Android terminal devices and enables the most important information from the Fleetboard Portal to be accessed any time and anywhere.

Every user of the Fleetboard Portal can use the apps according to their respective role and rights. Drivers who are granted access to the app can only view data that is linked to their profile.

In the further development process, services are regularly updated to match your requirements. In addition, the Fleetboard app offers an overview of the vehicles and drivers assigned to your fleet or tenant. You can view vehicle and driver information, contact drivers and check vehicle statuses. The Fleetboard app is your ideal companion for effective and sustainable fleet management.

In addition, the Fleetboard app offers an overview of the vehicles and drivers assigned to your fleet or tenant. You can view vehicle and driver information, contact drivers and check vehicle statuses. The Fleetboard app is your ideal companion for effective and sustainable fleet management.

 

 

1.4             Registration and rights & roles

1.4.1      Tenant and fleet logic

 

A new logical level, what is known as the "Tenant" is available in the new Fleetboard Portal. Vehicles from different fleets can be assigned to a Tenant. Additional information, such as a Tenant designation, an address and the Tenant Owner are recorded for the tenant. This information is only displayed in the Fleetboard Portal and has no effect on other systems or processes, such as the contract or invoicing. The full administration, user rights and role management is done in the Tenant by the Tenant Owner.

                           

Initial registration and invitation management

Each user of the Fleetboard Portal and the Fleetboard app must have their own e-mail address for registration.

The Tenant Owner initially receives an invitation to their Tenant by e-mail from their contractual partner. By accepting the invitation, the Tenant Owner has the option of registering once in the portal and receiving all rights within the Tenant. They bear responsibility for further issuing of rights and roles of all users within their Tenant.

After logging in for the first time, the Tenant Owner can create a user profile.

Initially, no fleet(s) or vehicles will be assigned to the Tenant. After the first login, the Tenant Owner can assign one or more fleets with all vehicles to the Tenant. Once assigned, these fleets can be administered and managed. In so doing, they can create new roles with individual rights or use role templates as required.

In order for other users to have access to the data within the new Fleetboard Portal, they must be invited by the Tenant Owner. For this purpose, the Tenant Owner enters the name, language and role as well as the e-mail address of the user to be invited within the administration in the Fleetboard Portal. The invitation is then sent to the new user by e-mail. The invitation indicates for how long the user has been granted the rights to access the Tenant data. Via a link in the invitation the user must also firstly register, log in to the Fleetboard Portal and can then edit their user profile. They can use the Fleetboard Portal as part of their assigned role and the accompanying rights.

 

1.4.2      Rights & roles

Tenant Owner: 

They are responsible for the further assignment of rights within their Tenant together with the assigned fleet(s) and have access to all existing functionalities and complete administration. This role cannot be edited or deleted. All other roles are role templates. They can be copied, recreated, edited and deleted.

 

Further roles:

All roles and the allocated rights, except the role Tenant Owner, can be freely defined by the Tenant Owner. Helpful templates are available for easier administration. Fixed rights are allocated to these templates and cannot be edited. Templates can be copied and edited.

 

Administration of the user profile: Country and other settings

In the Administration, further parameters such as country and units can be administered in the user profile. The values are then valid as standard values for the user for all Tenants and the allocated fleet data for which the user is authorised. Every user can amend their user administration individually. If no settings are made in the user profile, the settings in the respective Tenant are valid.

 

1.5             Notification Centre

1.5.1      Product description

There is a Notification Centre in the portal. The trigger of a notification can come from an asset or from the system itself. The Notification Centre differentiates between different types of notification and communication channel. Notifications contain a short description on the basis of standardised notification texts and a time. Every user can individually configure and generally turn on and off the notifications for the fleets in which they are active. The following communication channels are available:

·     Portal: incoming notifications are displayed in the portal's Notification Centre. There is a link to the individual services and the data record which has triggered the notification.

·     Email: despatch of the notification to a recipient or to a mailing list.

 

 

1.6             Dashboard & Widgets

1.6.1      Product description

The dashboard gives the user fast access to relevant data in a compact overview. The widgets displayed can be selected by the user himself for an individual dashboard.

The widgets may also include predefined quick links which make it possible to jump to the respective services and functions of the individual services.

Widgets can be removed by the user themselves. The dashboard can also be re-set, added or moved.

 

 

1.7             Hardware and software

1.7.1      Vehicle equipment

 

The following vehicles with a supported vehicle computer (see Vehicle equipment) are approved for the Fleetboard Portal:

Trucks of Daimler Truck AG:

 

Requirement for using the Fleetboard Portal: Updating the Fleetboard vehicle computer to the latest software release

 

Trucks from other manufacturers:

trucks with diesel drive and FMS interface up to version 3.0 (restricted functional scope on vehicles with FMS data basis)

Note: Trucks from other manufacturers with 100% battery-electric drive are not currently supported (for exceptions, see Charge Management)

 

 

1.7.2          Vehicle equipment

 

The following vehicle computers are approved for the Fleetboard Portal:

· Truck Data Centre 7

· Truck Data Centre 7 (FB Card)

· Truck Data Centre 6 (FB Card)

· Truck Data Centre 6

 

An overview of the life cycles of the various hardware components can be found at https://www.fleetboard.de/kontakt/faqs/#/  in the Life Cycle section.

Some of the individual Fleetboard services have an additional hardware prerequisite (see Specific Section, Chapter 2).

 

 

 

 

 

1.7.3      General system requirements

1.7.4      for using the Fleetboard Portal:

·     Processor with at least 3 GHz frequency

·     At least 8 GB main memory (RAM)

·     Supported operating systems: Windows 10 or later and macOS Catalina 10.15 or later

·     Recommended minimum screen resolution: 1440 x 900

·     Supported browsers:  Current version of Chrome, Microsoft Edge or Firefox

·     Use on mobile terminal devices is not currently supported.

 

1.7.5      for using the Fleetboard app:

The technical prerequisite for using the Fleetboard app is Android 9 or iOS 12 on the mobile terminal device.

1.8             Fleet allocation and vehicle activation

1.8.1      Activating and deactivating vehicles

In each vehicle in the fleet, those services which have been booked for the fleet are activated as soon as the technical prerequisites are present in the vehicle. 

As of activation of a vehicle the monthly service charges for the activated services are incurred. For activation, the customer must submit the required mandatory details in an online form (e.g. VIN, contact data). On successful activation/deactivation and in case of queries we get in touch with the appropriate contact by telephone/email.

 

1.8.2      Allocating vehicles to a fleet and removing them

In order to allocate a vehicle to or remove it from a fleet, the vehicle must be activated/deactivated in the fleet. As soon as the vehicle is activated it is visible in the fleet and sends data. As soon as the vehicle has been deactivated it no longer sends any data. The customer can set whether the deactivated vehicle is still listed and visible in the fleet or blanked out. A vehicle can only be active in one fleet. A change/inclusion in another fleet can be initiated via Support.

 

2             Specific Section

2.1             Migration conditions

2.1.1      Lifecycle management

The migration to the new Fleetboard Portal may mean that existing services have a slightly different scope of functions.

 

The following services will no longer be available in future

 

2.1.2      Planned further evolution in the new Fleetboard Portal

 

The following services and functions will be available at a later date in the new Fleetboard Portal

 

Services:

 

General functions:

 

2.1.3      Planned further evolution of the Fleetboard app

 

The following services, functions for the fleet manager/dispatcher, etc. will be available in the new Fleetboard app at a later date:

 


The following services, functions for the driver will be available at a later date in the new Fleetboard app:

 

 

 

 

2.2             Fleetboard Performance Analysis

2.2.1      Product description

The Performance Analysis service is located in the “Analytics” area of the Fleetboard Portal and offers the user an evaluation of the vehicle and the driver (evaluation items). The evaluation is based on vehicle data which have been collected via the vehicle computer in the vehicle.

The Performance Analysis supplies the user with information such as the following: name of the driver, evaluation period, start and finish of the trip evaluated, driving style, degree of difficulty (arising from the average incline, the average weight of the vehicle and the number of stops), overall distance, average speed, average overall fuel consumption, average consumption, CO2 emissions (calculation is based on normal diesel fuel), Vehicle Identification Number (VIN) and driver number.

All the information can be viewed by the user through a predefined period or trip analysis. The driving style of the driver is analysed and assessed on a scale of 1 to 10 (marks). Mark 1.0-3.9 means "poor result", mark 4.0-7.9 means "average result" and mark 8.0-10.0 means "good result". The assessment is based on an analysis of the driving style with regard to consumption (average and overall fuel consumption, average and overall driving consumption, idle fuel consumption, average and overall CO2 output) as well as use of brakes, e.g. predictive driving style, pedal movement, speed, stops and deceleration. The analysis also includes the following features: total distance, number of stops, number of kickdowns, braking, movement and stop time, coasting distance, rolling distance, EcoRoll-activated distance, standard mode, distance and route. The data is transmitted from the vehicle to servers (e.g. when the DTCO driver card or FB driver card is removed or, if neither of these cards is used, at 00.00 hours every day).

In the Fleetboard app, the Performance Analysis service can be called up via the profile of the respective driver. First, the analysis of the last trip driven is displayed. As the app is developed, it will also be possible to call up analyses of the last few days, weeks and/or months.   

 

 

2.2.2      Service-specific hardware prerequisite:

Driver identification with the DTCO or Fleetboard driver card:

Clear identification of the driver can either be via the DTCO driver card or the FB driver card. In both cases, the card ID musts be assigned to the driver name in the Administration. When changing vehicles, the driver takes the driver card with him into the new vehicle and must identify himself with the card there. If no digital tachograph is used, an FB driver card can be used for each driver. This can be purchased from authorised MB workshops. The driver cards are numbered. They thus enable every driver to identify themselves clearly, and make optimum use of the Fleetboard services. In order to ensure clear identification an FB driver card can be assigned to one driver only. After the existing allocation to the driver has been removed, the card can also be reassigned to another driver. Identification takes place by inserting the FB driver card into the vehicle computer.  The FB driver card serves exclusively to identify the driver and for driver-specific evaluation of trip data. It is not a driver card in the sense of the digital tachograph.

Supported drive types

·         Diesel drive

 

Service-specific vehicle equipment

·         Mercedes-Benz Trucks: none

·         Trucks from other manufacturers: FMS interface up to version 3.0 (restricted functional scope on vehicles with FMS data basis)

 

2.3             Fleetboard Reports 

2.3.1      Product description:

 

 

The Fleetboard Reports service is located in the “Reports” area of the Fleetboard Portal and offers the user a variety of KPIs from the Fleetboard Performance Analysis service. 4 different reports can be downloaded:

 

·         Driver report (e.g. driver-related information, comparison of all grades with the fleet average)

·         Vehicle report (e.g. vehicle-related information, comparison of all grades with the fleet average)

·         Fleet report (e.g. fleet overview for driver and vehicle, potential for improvement of the entire fleet)

·         Executive report (e.g. fleet KPI overview, key business indicator in t/mm)

 

2.4             Fleetboard trip recording

2.4.1      Product description

The trip recording service is located in the “Logbook” area of the Fleetboard Portal and provides information on driving times and non-operational times. The service makes data including the following available: Position, time and duration of a trip or non-operational times. The trip and non-operational times are displayed to the user in a Logbook (tabular form) and a journey chart. In combination with the FB Mapping service, the trip and non-operational times can also be displayed graphically on a map.

The interval atwhich vehicles send position data to the portal depends on which services are booked and which vehicle computer the vehicles are equipped with. Starting with Truck Data Centre 6 and 7 – LTE 2nd generation, you can enjoy the faster locating interval. Detailed information can be found at Information on the vehicle locating intervals and their requirements

 

Logbook:
The logbook section delivers information on individual trips and non-operational times of a vehicle or driver. Within the logbook, the user can view individual time sections and obtain more detailed information, such as vehicle name, name of the driver, start and finish of the journey. An extensive search and filter feature is available in order to limit a table to relevant information. Individual vehicles or vehicle groups can be filtered for viewing and structuring the information. 

Journey chart:
In addition to the logbook in tabular form, the user has the option of displaying a chart view. For this display a certain vehicle or a vehicle group is selected and an observation period is set, e.g. the current day, the previous day or an individual time period. An extensive search and filter feature is available in order to limit the chart to relevant information. Charts with a variety of information are displayed for the section selected, and they can also be depicted on the map:

 

 

2.4.2      Service-specific hardware prerequisite:

Supported drive types

·         Diesel drive

·         100% battery-electric drive

Service-specific vehicle equipment

·         Mercedes-Benz trucks (full functional scope) Mitsubishi FUSO Truck and Bus Corporation trucks (limited functional scope) and trucks from other manufacturers (limited functional scope):

o    For the new locating interval of 3 min or 30 seconds (if available in the country): Truck Data Centre 6 and 7 – LTE 2nd generation or above

·         Trucks from other manufacturers:

o    FMS interface up to version 3.0 (restricted functional scope on vehicles with FMS data basis)

 

2.5             Fleetboard Mapping and Track & Trace:

2.5.1      Product description

The Mapping service is located in the “Map” area of the Fleetboard Portal. Here, the users, typically distribution managers or fleet managers, are shown data for locating vehicle fleets from the various Fleetboard services on a digital, geographical map. These include in particular location-specific information on the status and position of vehicles, and drivers. Simultaneously, map-relevant information such as traffic information, POIs (Points of Interest), Mercedes-Benz Trucks service workshops or customer-specific locations and user-added areas can be used in the Map application for a multitude of purposes. Alongside the customer-, vehicle- and fleet-relevant information, general map information, such as traffic information, is displayed in the Map, depending on the user's selection. In addition to the usual zoom and shift functions, various filter options are offered for handling the map.

 

2.5.2      Information on locating intervals of the vehicles and their prerequisites

The interval atwhich vehicles send position data to the portal depends on which services are booked and which vehicle computer the vehicles are equipped with. Starting with Truck Data Centre 6 and 7 – LTE 2nd generation, you can enjoy the faster locating interval. You will receive the new standard position transmission of only 3 minutes (previously 30 minutes) and a 30-second position transmission when booking the Track & Trace service (previously 3 minutes) at no additional cost.

If you have a vehicle computer that is older than the Truck Data Centre 6 and 7 – LTE 2nd generation installed in your vehicle, such as a Fleetboard vehicle computer, with the Track & Trace service a position of the vehicle is recorded every 30 seconds, after 10 minutes a package with 20 positions is then sent to the portal. With standard localisation, i.e. without Track & Trace, the positions of the vehicle are recorded every 3 minutes, and after 30 minutes a package with 10 positions is sent to the Portal.

Note: localisation intervals may differ in exceptional cases through a market-specific offer in individual countries.

The Mapping and Track & Trace services allow the vehicles with all corresponding position data to be followed in the Map application. In addition, in combination with other booked services, the user has the option of displaying the associated activities in the Map application via a quick selection. The desired activities can be selected using the existing filters (depending on other Fleetboard services booked, such as trip recording).

 

Other functions of the Map application

In the Map application, addresses and routes can be calculated by entering the start and destination addresses. Routes can be called up with distance information and route instructions and displayed on the map. In addition to this, further information on the route, such as commercial vehicle restrictions and toll fees can be calculated, enabling the user to select the optimum route. For the purposes of fully individual route planning, further functions for range depiction are offered in the Map application. In addition to the usual range display in km, time data can also be included. The function Vehiclesin the Vicinity searches for vehicles which are on routes in the vicinity, starting from the selected destination point in the map or from the selected destination address. Starting from a vehicle, the user can check what the range of his (electric) vehicles is, in order, for example, to be able to select the ideal vehicle for a specific destination.

Alongside standard POIs (Points of Interest) such as the next large town or the next Mercedes-Benz Trucks workshop, users also have the option of creating their own POIs as an address for a fleet in order to use them in the map and, for instance, to compare the distance from various vehicles to a specific POI. In addition, areas which the user would like to observe can be defined individually. For example, if required a notification can also be created as soon as a vehicle passes an area boundary. A distinction is made between the entry and exit of the vehicle.

 

 

 

2.5.3      Service-specific hardware prerequisite:

Supported drive types

·         Diesel drive

·         100% battery-electric drive

 

Service-specific vehicle equipment

·         Mercedes-Benz trucks (full functional scope) Mitsubishi FUSO Truck and Bus Corporation trucks (limited functional scope) and trucks from other manufacturers (limited functional scope):

o    For the new locating interval of 3 min or 30 seconds (if available in the country): Truck Data Centre 6 and 7 – LTE 2nd generation or above

·         Trucks from other manufacturers:

o    FMS interface up to version 3.0 (restricted functional scope on vehicles with FMS data basis)

 

2.5.4      General service-specific prerequisites

·         GPS signal guaranteed via sufficient satellite reception (at least 3 satellites)

 

2.6             Fleetboard driver card download

2.6.1      Product description

The mass storage download allows the driver card to be read out remotely. All legal documentation and archiving obligations are fulfilled as the drive card data is stored for a maximum of 36 months after completion of the download in accordance with the legal requirements. For the driver card download to work, one or more company cards must be sent to our partner DAKO GmbH. The company card is stored on a server specially developed and earmarked for this purpose. Fleetboard recommends one company card per 50 vehicles.

 

 All due and overdue downloads are automatically monitored and carried out. The download interval can be between 1 and 28 days. This ensures that the business operator carries out the legally required driver card download every 28 days at the latest. The data can be downloaded by the customer to their own computer.  

 

 

 

2.6.2      Service-specific hardware prerequisite:

DTCO driver card:

If digital tachographs are used in vehicles the driver receives a digital tachograph driver card (DTCO driver card). The driver is obliged to plug this into the digital tachograph at the start of work. The vehicle then sends the number of the driver card to Daimler Truck AG. This allows the driver to be clearly identified. When the driver first inserts the DTCO driver card in a vehicle, the driver is asked to consent to transmission of the ITS data. If the driver rejects transmission, driver identification cannot take place.

 

Supported drive types

·         Diesel drive

 

Service-specific vehicle equipment

o    Continental DTCO 4.0 

o    Continental DTCO 4.1

o    Stoneridge SE5000-8

 

2.7             Fleetboard mass storage download

2.7.1      Product description

The mass storage download enables remote readout of the mass storage device. All legal documentation and archiving obligations are fulfilled as the mass storage data is stored for a maximum of 36 months after completion of the download in accordance with the legal requirements. In order for the mass storage download to work, one or more company cards must be sent to our partner DAKO GmbH. The company card is stored on a server specially developed and earmarked for this purpose. Fleetboard recommends one company card per 50 vehicles.

 

All due and overdue downloads are automatically monitored and carried out. The download interval can be between 1 and 90 days. This ensures that the business operator carries out the legally required mass storage download every 90 days at the latest. The data can be downloaded by the customer to their own computer.  

 

2.7.2      Service-specific hardware prerequisite:

DTCO driver card:

If digital tachographs are used in vehicles the driver receives a digital tachograph driver card (DTCO driver card). The driver is obliged to plug this into the digital tachograph at the start of work. The vehicle then sends the number of the driver card to Daimler Truck AG. This allows the driver to be clearly identified. When the driver first inserts the DTCO driver card in a vehicle, the driver is asked to consent to transmission of the ITS data. If the driver rejects transmission, driver identification cannot take place.

 

Supported drive types

·         Diesel drive

 

Service-specific vehicle equipment

·          Digital tachograph:

·         In order to use the above service, a digital tachograph must be installed in the vehicle. The following EU Smart Tachographs are compatible:

o   Continental DTCO 4.0 

o   Continental DTCO 4.1

o   Stoneridge SE5000-8

 

2.8             Fleetboard Service

2.8.1      Product description

The FB Service service is located in the “Uptime” area of the Fleetboard Portal. Fleetboard Service is a digital tool for users and fleet owners for vehicle maintenance. With the Fleetboard Service, the user always retains an overview of the condition of their fleet vehicles from the due maintenance up to the completed maintenance.

A glance at the Uptime section delivers an immediate overview of the fleet's maintenance status. For which vehicles in my fleet is maintenance due soon or for which is maintenance even overdue? On closer investigation of the individual fleet vehicles in the Fleetboard Portal, the user can see all the upcoming maintenance types at a glance. The data comes directly from the vehicle's maintenance computer. This provides the user with digital support to efficiently plan the necessary maintenance appointments across the entire fleet. The following data is displayed to the user to support maintenance planning: vehicle, kilometre reading, urgency and type of maintenance, days, operating hours and kilometres up to or since the date of the next maintenance as well as the calculated date of the maintenance work. If maintenance is not available via the vehicle and you, as the fleet owner, would still like to have it carried out, you have the option of creating any type of maintenance via manual maintenance planning, defining the desired maintenance interval and assigning it to one or more vehicles in the fleet. Typical examples of manual maintenance are the TÜV inspection, cleaning of the cab or other technical checks of the vehicle condition. The user can add brakes, tyre pressures, fluid fill levels or other wear data as an option in the form of manual maintenance. For example, if the oil level or the tyre pressure deviates from the nominal value, this is shown in the Fleetboard Portal. The user can thus combine all the work for one maintenance appointment, without having to ask the driver for the vehicle status. Furthermore, the service offers detailed information on the vehicle's maintenance history. This means that it is always possible to check at which point in time and in which status which maintenance has been carried out. If required it is also possible to enter additional information manually on the maintenance carried out. Within the historical maintenance overview, the Export and Print function is helpful for filing a type of detailed cheque book in your own documents.

 

2.8.2      Service-specific hardware prerequisite:

Supported drive types

·         Diesel drive

Service-specific vehicle equipment

·         Mercedes-Benz Trucks: none

·         Trucks from other manufacturers: FMS interface up to version 3.0 (restricted functional scope on vehicles with FMS data basis)

 

 

 

2.9             Fleetboard Diagnosis Control

2.9.1      Product description

The Fleetboard Diagnosis Control service (formerly Fleetboard Uptime) is located in the “Uptime” area of the Fleetboard Portal. It allows active faults, the fault memory and control units of the vehicle to be read out. On the one hand, this helps customers to monitor the condition of the vehicle, and on the other, it helps service operations to optimally prepare workshop appointments with the help of the data provided.

 

2.9.2      Service-specific hardware prerequisite:

Supported drive types

·         Diesel drive

Service-specific vehicle equipment

·         Mercedes-Benz Trucks: none

·         Trucks from other manufacturers: the service is not supported for trucks from other manufacturers

 

 

 

2.10         Fleetboard Charge Management

2.10.1 Product description

The Charge Management service)  is located in the Charging section of the Fleetboard Portal. It enables recording of the usage data and statuses of high-voltage charging stations, the transmission of control commands to these stations, as well as the planning and authorisation of charging activities with vehicles.

The usage behaviour of charging stations is analysed and depicted in the form of key figures and diagrams. Customer-relevant operating statuses of the charging station, events during use and interactions with vehicles are recorded and depicted by the service in graphical and tabular form. Vehicles connected with the charging station can be identified and charging allowed or prohibited.

In this way the user of the service can detect application errors, usage problems or wrongful use at an early stage and take effective countermeasures. The user can also interact with charging stations, e.g. in order to remote-control charging processes or to shut down charging stations or return them to an operable condition. The function of charging stations can furthermore be influenced by user settings, e.g. in order to limit their output to a certain value.

Relevant vehicle settings on charging behaviour, charging times and pre-conditioning of the electric vehicle systems are conveyed from vehicles with battery-electric drive from the manufacturer Daimler Truck AG and in some cases can be adjusted to the required behaviour by the user from outside the vehicle.

The transmission of the usage data collected by the charging station takes place at regular intervals and when certain events occur, such as the start of finish of a charging process.

 

2.10.2 Service-specific hardware prerequisite

High-voltage charging station

The Charge Management service can be used with high-voltage charging stations approved by Fleetboard. A list of all approved manufacturers and models can be found at the following Internet address: https://www.fleetboard.de/digital-solutions/fleetboard-portal/fleetboard-charge-management/

Charging stations from other suppliers may also be used where appropriate. The prerequisite for this is a prior technical assessment by Daimler Truck AG.

The service supports every truck with a battery-electric drive if it can be connected to and charged at one of the approved charging stations.

The greatest range of functions can be used in conjunction with vehicles with battery-electric drive from the Mercedes-Benz brand. The functional scope is restricted with vehicles from other makes.

 

Supported drive types

·         100% battery-electric drive

 

Service-specific vehicle equipment

·         Mercedes-Benz Trucks: none

·         Trucks from other manufacturers: none (limited functional scope)